Terms
and Conditions
PLEASE NOTE THAT ALL BOOKINGS ARE SUBJECT TO
FULL AGREEMENT WITH OUR TERMS & CONDITIONS
BELOW.
We are not responsible for circumstances beyond
our control, like NOISES of any kind near house,
traffic passing by the farmhouse or villa, neighbour's
dog that barks, hawkers selling their merchandise,
renovations, restorations, upgrading or construction
of any kind going on close by your accommodation.
These circumstances are always a possibility.
We normally do not have any prior knowledge of
any kind of construction, house renovations and
restorations, road works or other works going
on outside the property. If we do get to know
beforehand we will definitely inform our customers
and we will give you a different farmhouse if
and when possible. However the deposit that has
been paid for that particular house that you
initially booked, will be lost. Absolutely no
refunds and/or discounts will be given because
of this reason. We have no control over what
happens outside. We are only responsible for
the upkeep and maintenance of the house and it's
contents.
POOL & POOL AREA MAINTENANCE: The pool is
normally kept clean at all times. About twice
a week, more often at some of the properties,
the pool man comes in to do the necessary maintenance,
like adding water, chlorine & other chemicals,
backwashing & vacuuming. You will be provided
with a net so that if leaves, flowers & insects
fall in the pool you can always clean them up
easily. Please also note that since most pool
areas are located next to countryside it is possible
to occasionally see some unlikely creatures.
No discounts will be given for this reason. This
does not mean that the house in not kept clean
or not taken care off properly.
CHANGE OF HOUSE: We always reserve the house
that our customers book and want. However in
rare cases we do have to change the house promised.
Reasons generally are: Bookings that overlap,
repeat bookings, construction next door, inaccessibility
to house due to road works and because of damage
that could occur to the property that needs
time to get repaired. We reserve the right
to change the house reserved to a different
house of the same or of superior value. If
the house happens to be of inferior value a
discount will be given. This has to be done
even when on our confirmation letter or confirmation
message it always specifies the name of the
house that our customers actually booked. These
cases are very rare but they do happen sometimes
and we regret having to do this but if we have
no choice we have to.
NIGHT FLIGHTS: If you opt to use one of the
flights that arrive during the night, since most
bookings are back to back, please note that unless
you book from the night before, there is no guarantee
that you will be allowed at the house before
16.00hours. We need to know this well in advance
so that we can leave the night before empty for
you. That way we can take you to the house as
soon as you arrive.
DAMANGE TO ROPERTY OR CONTENTS OF PROPERTY:
Damage to property or to contents in the property
have to be reported and paid for.
DAMANGE TO PERSONAL BELONGINGS: We are not responsible
for your personal belongings. Whether damaged,
lost of stolen while at the farmhouse or villa.
Your personal belongings are your own responsibility.
YOUR CHILDREN: Please note that we are NOT responsible
for your children's safety. You have to keep
an eye on your children at all times, especially
at the pool and pool area. However we will gladly
assist you if you need medical help.
VISITORS: When renting a farmhouse or villa,
there will be nobody else but you for the duration
of your holiday. Please note that you are NOT
ALLOWED TO INVITE OTHER PEOPLE AT THE FARMHOUSE
without telling us beforehand. Permission can
be granted for some farmhouses FOR AN EXTRA NIGHTLY
CHARGE but WILL DEFINITELY DE DENIED FOR OTHERS.
PETS or NOISY PARTIES are definitely NOT ALLOWED
in any of the farmhouses at any time.
RATES: Please note that all rates depend on
dates and number of persons and are always quoted
in Maltese Liri (Lm). Some properties cost more
than others.
SERVICES: We provide other
services like Vehicle rentals, airport/heliport
transfers, helicopter
booking, cruises, diving courses, baby sitter,
Malta Day tours & jeep safaris.
CHECK IN: Check in times
are normally between 16.00 & 18.00 hours.
(If possible it can be earlier).
CHECK OUT: Check out time is at Noon. Unless
agreed otherwise.
MINIMUM STAYS: Please note that we do not accept
anything less than SEVEN (7) nights.
ELECTRICITY AND WATER: Are very expensive. Please
do not leave lights on and water running unnecessarily.
CONTACTING US: When contacting us, please specify
dates, number of adults, children and their ages,
and name of property preferred.
DISCOUNTS: On long stays, vehicle rentals, diving
courses, cruises and restaurants are available.
DEPOSIT: 30% deposit is needed to securely book
the farmhouse or villa.
CANCELLATIONS: If you need to cancel your holiday
for some reason, your DEPOSIT can only be partly
refunded if enough time is given to be able to
re-rent the property. If we do not manage to
re-rent the property your deposit can not and
will not be refunded to you.
FOOD PACK: Food package upon
arrival. To help you get started we normally
prepare a food pack
consisting of bread, butter, ham, cheese slices,
mineral water, coffee, tea & sugar. After
that you have to do your own shopping.
MAID SERVICE: will be provided once a week at
no extra charge at all of the farmhouses. General
clean up, change of linen and towels if needed.
This applies for 2 week stays only. If you need
the maid more often, this can be arranged for
a small extra fee. Please note that all properties
are self catering.
BED SHEETS & BATH TOWELS:
are provided at all farmhouses. Pool/ Beach
towels are also provided
at some of the farmhouses.
TRANSFERS: From the Malta
International airport to farmhouse in Gozo
and back to airport are
available. Costs depend on the number of persons
and start from €70.00 for a round trip.
Ferry tickets (€4.66) for each adult is
NOT included.
SEASONS:
LOW SEASON: November, December,
January, February & March
MID SEASON: April, May, & October
HIGH Season: June & September
16th - 30th
PEAK SEASON:July, August and September 1st -
15th.
VEHICLE RENTALS:
Good, clean and dependable rental cars, jeeps,
motor bikes and bicycles
are also available, at a specially discounted
rates for our customers
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